Mobility Conflicts

The first step in resolving conflicts is verifying your data is accurate

Use the Harmony API to see what data is in the ODS

1. Office use.. Sync data.. IDOE Data Exchange

Open

2. View API Tool

Open

3. Choose studentSchoolAssociation as the resource

4. Enter the STN as the ID

5. Touch Run URL

The API will return the studentSchoolAssociation(s) that are in the DEX ODS fo the student. This is the actual data in DEX. A studentSchoolAssociation looks like this:

Look at the entryDate and exitWithdrawDate for the student

• Entry date should be their first date of attendance

• Exit date should be their last date of attendance

Are the Entry/Exit dates accurate for the student?

• Yes

  • there is nothing you can do to resolve the conflict

  • have the conflicting school check their dates and make sure they are not overlapping

    • if they are not overlapping IDOE Support will need to be contacted

• No

  • review the enrollment and withdrawal dates you have entered for the student

    • when entering the data in Harmony

      • the date for New enrollment is the first day the student attended

      • the date for Withdrawal is the first day of non attendance

  • correct the data and save the new enrollment or withdrawal record